Effective Date: July 2,2025

This Privacy Policy describes how NUVANT AIR (“Company,” “we,” “our,” or “us”) collects, uses, and protects the personal information of visitors and users (“you,” “your”) of our website and all associated landing pages, forms, and marketing assets. This policy is in accordance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Information We Collect

We may collect the following information when you visit our website, submit a form, or engage with our services:

  • Name, phone number, and email address

  • Property address (for service purposes)

  • Information related to HVAC needs (e.g., system issues, repair history)

  • IP address, browser type, and device information

  • Referral source or referring partner information

  • Interaction with our emails, ads, or text messages

  • We may also collect additional information through cookies, analytics tools, and third-party platforms (such as Facebook/Meta and Google Ads).

2. How We Use Your Information

We use the information we collect to:

  • Provide and schedule HVAC-related services

  • Respond to inquiries and offer second opinions or quotes

  • Improve our website, services, and advertising efforts

  • Send appointment reminders, updates, and promotional messages

  • Manage referral partnerships and reward programs

  • Comply with legal obligations

3. Information Sharing

  • We do not sell your personal information.

  • We may share your information with:

  • Licensed contractors and service technicians to fulfill your service request

  • Marketing platforms (e.g., Meta, Google) for ad optimization

  • CRM and communication tools (e.g., GoHighLevel) to manage responses

  • Legal or regulatory authorities when required by law

  • All service providers are required to keep your information secure and use it only as directed by us.

4. Cookies & Tracking

  • Our website may use cookies and tracking pixels to improve user experience, measure performance, and support retargeting efforts on advertising platforms. You can manage or disable cookies through your browser settings.

5. Opt-Out Options

You may opt out of:

  • Marketing emails by clicking the “Unsubscribe” link in any email we send

  • Text messages by replying “STOP”

  • Cookies or tracking by adjusting your browser settings

  • Referral communications by contacting us directly

If you wish to have your personal information removed, corrected, or no longer shared with service providers, email us at:

  • privacyatnuvantair.com

Or write to us:

  • NUVANT AIR – Privacy Team Los Angeles, CA

6. Your California Privacy Rights

  • Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request a copy of the personal information we have collected about you

  • Request deletion of your personal information

  • Opt out of the sale or sharing of your personal data (we do not sell data)

  • To make a privacy request, email us at privacyatnuvantair.com or use our contact form and write “CCPA Request” in the subject.

7. Data Security

  • We implement reasonable physical, administrative, and technical safeguards to protect your personal data. However, no method of transmission over the internet is 100% secure.

8. Updates to This Policy

  • We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above and post the revised version on our site.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

  • privacyatnuvantair.com

  • www.nuvantair.com

Last Updated: July 2,2025